I have two iPhones and two iPads and when I’m on the road it’s no good. It’s says that the drive is offline for the most part or some other lame messages but when I call home the family is watching content off of it. When I’m on the road the majority of the time it won’t connect. Like us on Facebook: /WesternDigitalįollow us on Twitter: us on Instagram: westerndigital My Cloud Home users please download the My Cloud Home app. Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately). You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app. įunctionalities with the My Passport Wireless products remain unchanged. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022.

We’ve developed a new OS to keep up with evolving security standards. Support for your My Cloud device has changed, and some devices are no longer supported with this app. To learn more, see the description of 'Limited Updates' on our Product Support Lifecycle page. As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates.

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